Check the Status of Your Reservation Is Only One Click Away!
It’s an easy peasy step. Fill out the form below with your details:
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Note: please ensure that your first name and last name entered is as per your reservation
Get a More Affordable Price by Booking Prepaid Baggage 6 Hours Before Departure
The Easiest Way to Change Your Flight Schedule Is Here!
Enter your details in the form above to change your flights.
Get An Initial Rapid Test Before Departure to Complete Your Travel Requirements
Super Air Jet runs the Rapid Test COVID-19 facility based on recommendations given by the Task Force for the Acceleration Handling of COVID-19 and the Minister of Transportation Letter, Ministry of Transportation Republic of Indonesia Number AJ. 001/1/12 PHB 2020 on improving people's travel services. Click here to find the location & the schedule of the rapid test, and fill out the form above with your reservation details to reserve a rapid test for your next trip.
Get An Initial RT-PCR Before Departure to Complete Your Travel Requirements
Super Air Jet provides the latest information on the provision of facilities for coronavirus disease 2019 (Covid-19)) health test, namely SWAB Reverse Transcription-Polymerase Chain Reaction (RT-PCR). The examination procedure initiated retrieval examination materials (samples) of phlegm, mucus, or secretions from the nasopharynx (the part between the nose and throat), oropharynx (the section between the mouth and throat) Click here to find the location & the schedule of the RT-PCR, and fill out the form above with your reservation details to reserve a RT-PCR for your next trip.
Cancel Your Booking and Request For Refund In One Spot
Note: it only applies for passengers that buy tickets via Super Air Jet website/mobile app/call center/ticket sales office
For foreign bank account (outside Indonesia) please note the information below:
- Transfer will be using (CURR) USD/SGD/MYR into your account
- Currency conversion will be based on bank's rate
- Bank's admin fee will be charged to the recipient and will deduct the refund amount
Fill out the form above with the details of your reservation to request for refund.